Tri-Valley’s Transitioning Businesses Need IT Support More than Ever IT Company Expands Regional Support Services to Address Growing Hybrid Workforce
Pleasanton, CA: May 18, 2021 — Supporting Tri-Valley businesses with IT services today has taken on a whole new meaning as employees work from home, are transitioning back to their offices, or are relying on a hybrid workplace model. To support the increasingly diverse workplace models, 1+1 Technology recently announced that it has launched a new regional information technology (IT) helpdesk and operations center in Pleasanton to provide a whole new game plan to meet ever-changing business needs.
“We are passionate about supporting Tri-Valley businesses as the area begins to reopen, and to provide them with the highest level of service,” said Joe Tinker, the President and Founder of 1+1 Technology. “This will be particularly important for businesses that are shifting to hybrid workplace models.”
The company’s new office at 39 California Avenue in Pleasanton enables 1+1 Technology to provide state-of-the-art remote help desk support or quickly dispatch technicians to client locations across the Tri-Valley area, providing the top-notch client care that they have become known for. The expanded office allows them to continue to serve the Tri-Valley with immediate technical and strategic IT support services.
“We don’t just want to serve clients, we want to make IT simple for them,” said Tinker. “Even our name 1+1 comes from one of the simplest mathematical equations. Our clients know that the person they reach by phone for support is the same person who knows their exact IT structure and challenges and will also help them onsite. We build long-term support relationships with our clients and want to help keep their businesses running, just like we have been doing for the past six years. That way they can focus on the things that matter most to them.”
1+1 Technology’s clients value the gold standard of IT support and care that they receive from the company. An example is Mark Gieseke from Tri-County Insulation who states, “1+1 has taken all of my IT worries and frustrations away. I have peace of mind knowing that my network is secure, and our workflow is smoother.”
In addition to the redesigned Pleasanton office, 1+1 Technology is also growing its team with plans to hire additional, local support specialists who have experience in the company’s core IT service offerings, including Microsoft 365, cloud collaboration, networking, and security.
About 1+1 Technology
Founded in 2015, 1+1 Technology is a leading IT managed services provider that supports clients with world-class local service, helpdesk support, and implementation of industry-leading IT, cloud, and security solutions. With clients that include Arrow Sign Company, Tri-County Insulation, and McKinley Financial Group, 1+1 Technology offers simplified, comprehensive, and advanced solutions for any business. 1+1 Technology is headquartered in Pleasanton, CA. Visit 1plus1tech.com for more information.