How Managed Service Providers Help Businesses


By 2026, the market for managed services around the world is projected to generate around $274 billion, according to Statista. One of the tasks delegated to managed service providers (MSPs) is handling daily management services to allow an organization to focus on service improvement. MSPs ensure minimal or no service interruptions or extended system downtimes. Here’s how it’s done.

They Help SMBs to Scale Up and Grow

Rapidly growing companies need help as their IT requirements become more complex. With growth sets in the challenge of scalability as processes become more complex. This is where managed service providers can help. As your business grows, MSPs can at the same time manage your IT needs to align them with the progress of your business. They do this by employing modern AI integration to eliminate or minimize human error, which has been reported to account for a majority of IT incidents.

They Hire Workforce Quickly

MSPs can hire new people quickly. The new hires provide services that position businesses to adapt to rapidly evolving changes in the marketplace. You only pay for these services whenever you require them, which helps lower operating costs. 46% of businesses using the services of MSPs report annual cost reductions of up to 25%.

They Help Companies Automate

Professional managed service providers have analytical tools that help businesses track IT incidents and provide automated responses to keep the incidents from recurring in the future. Automation improves the workflow model of your business through a project-based task management approach. The result is increased productivity since the painstaking, yet critical, repetitive tasks are automated.

They Ensure Business Continuity and Recovery After a Disaster

When a business experiences a catastrophe such as a cyber attack, employee shortages, or natural disasters, operations can grind to a standstill, especially if it doesn’t have mitigation measures to deal with them. Managed service providers provide businesses with a guaranteed continuity and recovery mechanism, known as recovery time objective (RTO) and recovery point objective (RPO). These limits indicate the time it will take your business to get back up and running (RTO), and the maximum age of your files upon restoration (RPO). The MSP’s goal is to quickly restore your business’s most critical assets after a disaster.

The goal of managed service providers (MSPs) is to remotely manage end-user systems and clients’ IT infrastructure. Typical customers of MSPs include non-profits, SMBs (small and medium-sized businesses), and government agencies. The brief for MSPs is usually to perform specific, clearly-defined daily management services that could include monitoring and security, infrastructure, and network management. If you’re looking for an IT service company you can trust, contact 1 + 1 Technology today!

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